When you test the bullets in Safe Mode the crash may or may not reproduce. Starting in Safe Mode clears the font cache and enables a limited number of fonts. If you have an older version of Mac OS, you should run Disk Utility manually. If your Mac has a current version of Mac OS, starting in safe mode runs Disk Utility in the backgroundĪnd fixes file system corruption. Her #1 suggestion is to start your Mac up in Safe Mode. Tina's boilerplate reply actually does offer troubleshooting that might help narrow things down. ![]() Yes, there are other far less likely causes, but the first thing to do is to rule out these two main causes: When you get a crash when using bullets, there are two main causes. That is unacceptable to me (and maybe to you, too). All she did was copy and paste a boilerplate reply that is not customized to your question. Yet Tina's reply shows she never even read that far down. Right in your question you put a screen shot that clearly says you already have 14.7.7 The criteria is fast replies, not quality or personalized replies. ![]() I come here trying to help people and get stressed out when I read terrible replies from Microsoft agents and others paid to provide answers.
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